Membership Services

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Our goal at TLG is the same as yours – we want your members to be happy. Customer Service is our commitment, and we aim to have your members feel connected to your association through our accessibility, communications and responsiveness.  The TLG staff act as an extension of your staff so members enjoy seamless, reliable service

Read All About It

When your publications are attractive, engaging, timely, and informative, your members will love hearing from you.  TLG can handle all of your publications needs from press releases, newsletters, podcasts, membership directories to websites.  Let us help you connect with your members in a meaningful way.

At Your Service

Whatever your membership needs, TLG can help you:

  • Strengthen your membership base
  • Grow your association
  • Handle annual membership renewals
  • Take care of customer service
  • Conduct member surveys
  • Create unique publications
  • Manage your membership database
  • Develop new benefits programs
  • Maintain your website
  • Develop educational program
  • Market education programs and events

Send us an email or give us a call if you are interested in working with a team of superb communicators who are exceptionally organized, great problem-solvers and skilled negotiators … and passionate about what they do!

Contact Us

Just wanted to let you know that there were no attrition penalties at any of the hotels in Austin this year. This is due in no small measure to the excellent meeting planning skills of Camille Cimino and The Laurel Group team.

Beverly Barsook
Former Director
Museum Store Association

You two do a marvelous job of coordinating all of the details and making it all look so easy. That climate of “everything being under control” makes the whole atmosphere so much more pleasant for us attendees.

Bob Bell
Mantis

Congratulations on receiving the “Trade Show Manager of the Year” Award. I know without your tireless efforts, the MSA Annual Meeting would never be as successful as it is. You are a consummate professional and deserving of this award. Bravo, well done!

Bob McComb
Board Member
Museum Store Association

You have no idea the pleasures that are derived from working with you all. Your dedication shined through yesterday. I wish to personally thank you for all of your hard work over these past months to make our Expo a huge success. You ladies are the unsung heroes of the Chesapeake Chapter of CAI.

Board Member
Chesapeake Chapter CAI

You are amazing! I can’t believe how flawless this event was but I know it was due to your planning, organization and leadership.

Kelsie Parsons
Official Conference Cheesemonger
American Cheese Society

Your choices for our hotel accommodations, the excellent boat cruise/dinner party, the speakers and the winery tour were top notch. The Laurel Group’s facilitation of the meetings and sessions and your professional handling of the myriad of details associated with any large convention like this was, as always, exemplary.

Judith Evrard
Past President
Direct Gardening Association

Congratulations on a well-deserved award for Show Manager of the Year. You have been MSA’s Show Manager of the Year for a long time now. It’s great that the rest of the world has seen the light!

Doris Delk
Virginia Historical Society

I truly believe the hiring of TLG Inc. approximately 13 years ago is the single most important factor in establishing a constant growth in membership and overall improvement in the professional quality of our two annual conferences. Their organizational skills and aggressive drive toward excellence have made it easier each year for the Board of Directors to complete their duties.

Jim Zuckermandel
President/CEO
ZED Marketing Group

Thanks again and please know that it was indeed my pleasure to work with TLG Inc. and to get to know everyone. I wish I had a hundred organizations like yours to work with!

Jeff Mose, CGTC
Waverly Woods Golf Club

I appreciate all that you do for this group. You are certainly the unsung hero of this organization.

Howard Kaplan
Director, Marketing Services
Schiller Pfeiffer Inc.

The Chesapeake Chapter is the best. I have said that many times. I was a member of another nearby Chapter for years and they pale in comparison. You guys are the best. And YOU and your group are awesome people!

Richard Gemmell
PMP, Inc.

Congratulations on winning the Expo Group’s Show Manager of the Year Award! Our judges reported competition for this year’s awards as especially tough but in the end, you were chosen as Show Manager of the Year in the Tier 3 (Shows with 301-700 booths) . . .The industry needs more managers like you: innovative, creative and resourceful.

Ray Pekowski
President
The Expo Group

Camille is infinitely patient and has learned all of the quirks and oddities of our needs. She conveys these details clearly to all contractors and sees that these are fulfilled. While Camille manages trade shows for other associations, she always makes us aware that we are an important client and that our show is a priority. I can only imagine that this is how she treats all her clients, with respect, personal attention and her unwavering sense of responsibility.

Nora Weiser
Museum Store Association

First of all, the Trade Show was excellent this week . . . We participate in 9 CAI Chapter Conferences/Shows and the Chesapeake Show is by far my favorite of the ones I’ve attended. Everyone is really engaged . . . A big congrats to your entire staff on a job well done!

Tracy King
Director of Marketing
Solitude Lake Management

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